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How we differ

Because debt advice is a non regulated area the services, fees and experience from firm to firm are varied and wide.  With this in mind, Debt Plan Ireland feels it is important for you as a consumer to understand what we do and how we do it.  The areas discussed below should be queried with any firm or organization or Government Agency that you seek to engage with.

Debt Plan Ireland is a founding member of the Debt Management Association of Ireland (DMAI).    Check out the DMAI website here

How We Differ:

  • All consumers dealt with as a matter of urgency

Some Debt Advice services offer advice on an appointment only basis or indeed will class your situation depending on weather you have court appearances pending or not. At Debt Plan Ireland we will deal with all inquiries as a matter of urgency.

  • Efficient Professional Service

You can expect to receive contact within 24 hours of your inquiry. Debt Plan Ireland prides themselves on their efficient process which in turn means that you will take advantage of having your situation dealt with immediately. All details discussed with our advisors are kept strictly private and confidential

  • All creditors dealt with holistically

  • Debt Advice services from time to time choose not to deal with some creditors in the same way as they do others. For instance you might find that one agency will not deal with a particular creditor for whatever reason. This can have a huge impact and can result in court appearances, judgments or even custodial sentences. At Debt Plan Ireland every creditor is dealt with equally and therefore will have a more realistic chance of working.

  • 100% of clients are managed for payments to creditors

Debt Plan Ireland is expert in the area of Debt Management. It is evident to Debt Plan Ireland that if a plan is not managed month on month the likelihood is that the plan will not work. For this reason Debt Plan Ireland manage all clients’ plans maximizing the success of each individual plan.

  • Code of Best Practice

In the absence of regulation or guidelines for the conduct of Debt Advisors Debt Plan Ireland put together a code of best practice that all our staff and advisors adhere to. This is to make sure that we are putting our best foot forward in dealing with both the creditor and the client. Being open and honest is the approach of Debt Plan Ireland.

  • Nationwide Presence

Debt Plan Ireland has Debt Management Plans in operation in every county of the country. We have appointed agents spread across the county in order to reach to those that need us. Most of our clients can engage with Debt Plan by post email and phone, however in the event of needing a face to face meeting this can be arranged with an Agent of Debt Plan in most circumstances.

  • Client Fund Security

Debt Plan Ireland operates a separate client account that is ring fenced only for the receipt of and distribution of client funds.

  • Full transparency on fees and risks

Debt Plans are an informal solution to financial difficulties and albeit can be the best option for a client a Debt Plan carries its own risks and does not offer guarantees. Unlike other debt advice services Debt Plan Ireland only charges fees to clients that engage in a debt plan and do not charge any fees for the advice or assessment of a client. Through our code of best practice and terms and conditions that are set out prior to any engagement Debt Plan Ireland offers full transparency.

  • Fees capped

Many Debt Advice providers charge per creditor or as a percentage of the overall debt and various other complicated fee structures, some of which are avoided in early discussions. Debt Plan Ireland set about putting in place a fee structure that represents value for money and fairness on all sides. As a private company we have to charge fees in order to make our service commercially viable; however we feel that capping our fees means that clients with larger funds to put towards their debts are not being penalized.

  • Advisors have significant experience negotiating with financial institutions

Debt Plan Ireland was the first wholly owned and managed Debt advice company in Ireland. As a result our staff and negotiators hold significant experience in dealing with Debt Management Plans and all staff and advisors come from a banking or financial services background. We are one of very few Debt management Companies that operate all its services and month to month payment services in the Republic of Ireland

  • Commitment to ongoing training, education and development

Debt Plan Ireland offer constant training and education to its staff in an effort to make sure that they advice we give is up to date and correct.

  • Recognised software system to manage accounts

Our software system is a successfully operated system in other jurisdictions capable of managing payments on behalf of thousands of clients on a month to month basis. This gives Debt Plan Ireland the unique ability to keep on top of our clients payments both for the client and the creditor that many other providers cannot do or rely on outsourced companies to manage these themselves.

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